Customer Case Study #5

Company Name:

· Harrington Corp.

# of Machines:

· 10

Problems:

· 6.5% scrap
· Long cycle times
· Low production capabilities (90,000 lbs/week)
· Increasing market share
· 2 year learning curve for new hires

Solutions:

· Interactive training
· Simulation software
· Focused on-the-job training

# of Employees to be Involved:

· Over 75

Employee Response:

· Went from skeptical to 100% employee buy-in

Immediate Improvements:

· Morale boost
· Eagerness to perform better
· Increased confidence
· 65% reduction in scrap (6.5 to 2.3%)
· Decreased cycle times
· Higher production capabilities (90,000 to 150,000 lbs/week)
· 30% cycle time improvement
· Less than 6 month learning curve for new hires

Future Improvements:

· Continued improvement

Would you Recommend Routsis to Another Company?

· We always do. Recommended and included other departments within our company.

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