Customer Case Study #1

Company Name:

· Pier-Mac Plastics, Inc.

# of Machines:

· 13

Problems:

· Wanted to benefit employees
· Needed to increase capabilities of the workforce
· Empower employees to be more autonomous

Solutions:

· Interactive training
· Simulation software
· Focused on-the-job training
· Global certification

# of Employees to be Involved:

· Entire production workforce

Employee Response:

· Very positive

Immediate Improvements:

· Increased morale
· Workforce is better able to identify problems

Future Improvements:

· Stronger ability to sell to new customers
· Retaining of current customer base

Would you Recommend Routsis to Another Company?

· Yes.

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